Substitution Policy

Substitution Policy – AngelesCityFlowerShop.com

At AngelesCityFlowerShop.com, we are committed to ensuring the timely delivery of your order as per your specified date. In some instances, substitutions may be necessary to maintain the quality and freshness of your chosen arrangement. We understand that your expectations are based on the visual representation provided, and we guarantee that any substitutions made will be of equal or greater value.

Flower Substitutions

For floral arrangements, we strive to replicate your selected design as closely as possible. If certain flowers are unavailable, substitutions may be made to preserve the color scheme and overall aesthetic of the arrangement. Any replacement flowers will be of equivalent or higher quality to ensure your satisfaction.

• Assorted Flower Arrangements: Substitutions may occur to maintain the desired color palette and balance of the arrangement.
• Single-Flower Arrangements: While we aim for consistency, color variations may occur due to availability, but we ensure the overall design remains true to the original.
• Containers: If the original container is unavailable, we may substitute it with another that complements the design.

Gourmet Baskets, Fruit Trays, and Specialty Gifts

For gourmet baskets, fruit trays, and other specialty gifts, substitutions may be made in items or containers to guarantee timely delivery. Any replacements will be of equal or greater value, while maintaining the original theme and quality of your selection.

Our Commitment

We are dedicated to delivering a delightful experience and ensuring that any substitutions meet your expectations. Should you have specific preferences or concerns, please contact our customer service team, and we will do our best to accommodate your requests.

Thank you for choosing AngelesCityFlowerShop.com for your floral and gifting needs. We appreciate your understanding and flexibility in allowing us to make the necessary substitutions to fulfill your order seamlessly.